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Track Your PurpleBurn Pro Order
Everything you need to know about shipping, delivery times and tracking your order.
Thank you for ordering PurpleBurn Pro! Here's what happens after you place your order and how to keep track of your delivery.
When will my order ship?
Orders are typically processed and shipped within a few business days. Once your PurpleBurn Pro is on its way, you'll receive a shipping confirmation email — from our authorized retailer BuyGoods — with your tracking details.
Delivery times
- United States & Canada: usually 5–7 business days after shipping.
- International: typically 8–15 business days, plus any customs clearance.
Orders are delivered by a premium carrier such as FedEx or UPS. All U.S. orders ship free.
How to track your order
Use the tracking link and number in your shipping confirmation email to follow your package. If you can't find that email, please check your spam folder first, then contact us at [email protected] with the name and email you used at checkout and we'll look into it.
Need help with an order?
For anything order-related — tracking, address changes, refunds under the 60-day guarantee — email [email protected] and we'll help or connect you with BuyGoods support.
Once your PurpleBurn Pro arrives, start using it daily as directed. The makers recommend consistent use for at least three to six months for the best results.