Refund Policy

Last updated: 2026-08-29

Our 60-day money-back guarantee

PurpleBurn Pro is backed by a 60-day, 100% money-back guarantee from the date of your original purchase. If you are not completely satisfied for any reason, you may request a full refund within 60 days — you can even return empty jars.

How to request a refund

To start a refund, contact our support team at [email protected] within 60 days of your purchase, or contact BuyGoods customer service using the details on your order confirmation. Provide the name and email used at checkout so we can locate your order quickly.

How refunds are processed

Refunds are issued by BuyGoods, the authorized retailer that processes all PurpleBurn Pro orders. Once your return is approved, your refund is typically issued within a few business days to your original payment method. Shipping costs, where applicable, may be non-refundable, and you may be responsible for the cost of returning product.

Questions

If you have any questions about the guarantee or your refund, email [email protected] and we'll be glad to help.